73 articles in this category
You're looking into process improvement, and BPM (Business Process Management) sounds like a great idea to fine-tune the way you work. But now, you discover a whole lot of buzzwords and terminology, and one of these is end to end process. Understanding what this term means - the act of defining a process from start to finish - is crucial for effective business process management.
Standard Operating Procedures document your business processes to ensure consistency and efficiency. This guide covers five essential steps for creating effective SOPs, from gathering your team to implementing documentation that onboards employees and enforces best practices across your organization.
Process owners are essential for successful process improvement. They plan, organize, lead, and control processes while working with other stakeholders. Effective process owners need specialist expertise, people skills, and the ability to drive change. Early involvement and proper tools like business process management software help them succeed.
Quality management is a topic that is close to any business owner and manager's heart. Whatever business we undertake, we want to do it well - and if we can be the best, outdoing all our competitors, so much the better. Dr. W. Edwards Deming, a respected academic, engineer, business consultant, and author also felt that quality was the key to success.
Kaizen is a Japanese approach to continuous improvement through small, gradual changes. Unlike major overhauls, it focuses on consistent incremental improvements involving everyone in the organization. Learn how to establish a culture of Kaizen and use proven methodologies to continuously improve your business processes.
Have you ever had a seemingly unsolvable problem? Sure, you have! Your business is going all out trying to reach a specific goal or target, but you fall short. Someone says the equipment is to blame. So, you buy better equipment, but the problem persists. Then, your management team suggests that it's human error, so you dive in with training interventions and performance appraisals.