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Community

3 articles in this category

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Workflow and BPM (83) Process Improvement (73) Project Management (41) HR Management (36) Customer Success (34) Technology Trends (19)
  • Jul 10, 2020 · Amit Kothari · Community

    How To Look For Analyst Jobs

    Strong infrastructure systems are essential for analyst jobs and business success. Discover how effective systems improve coordination between teams, enhance organization, optimize operations, and reduce errors while creating competitive advantages that drive profitability and growth across your organization.

    business processprocess improvementorganizational structureoperations
  • Sep 14, 2018 · Amit Kothari · Community

    3 Easy Mistakes With A Customer Journey Map

    Customer journey mapping helps businesses understand and improve how customers interact with their company at every touchpoint. Learn three common mistakes to avoid and discover how to make your journey map a living document that drives real improvements across sales, marketing, and customer service.

    customer experiencecustomer journeyscustomer-journey-mapping
  • Jul 25, 2018 · Amit Kothari · Community

    Question – Is business process management dying or merely changing?

    Old BPM is dying because it's being replaced by modern BPM. Users now decide and buy software themselves instead of IT making decisions. Modern BPM is free to try, simple enough for client-facing workflows, supports integration as a service, and works on mobile phones. People don't follow flowcharts anymore.

    business management
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